Important Customer Information
Due to Corona security measures, the assembly of furniture is currently not possible. This is currently necessary for your own protection and for the protection of the drivers of our forwarding partner DHL. If the customer wishes when making an appointment, the goods can be left in front of the flat without a signature.
Furthermore, our production and delivery continue without delay. If you have any further questions about Corona, we will be happy to help you.
We send our products either as a parcel via a parcel service, with a 1-man shipping company to the first front door or with a 2-man shipping company to the point of use. You can find information about the shipping method and the delivery date for a specific product on the respective product page.
We deliver with a well-known parcel service. If you are not at home when the parcel is delivered, you will receive a notification card for pickup near you or the parcel will be left with a neighbor. You will find a tracking link in our shipping confirmation.
The shipping company will make an appointment with you by phone or email before delivery. You will then be offered an appointment with a time window of about 4 hours. The goods will be unloaded in front of the first front door.
The shipping company will make an appointment with you by phone or email before delivery. You will then be offered an appointment with a time window of 2-4 hours. It is also possible that the driver will call you one hour before arrival. The goods will be carried to the desired place of use.
Most ekomia furniture is supplied with detailed assembly instructions. Our furniture assemblers can assemble the entire delivery at your location for 100€. You can add this service to the order process.
We try to send deliveries with different delivery times together, the later delivery date applies.
Mattresses are shipped directly from the mattress production. Please contact us if you want us to ship bed and mattress together. This is not a problem, but the delivery time will be a little longer.
|up to 149 €||6 €||15 €|
|from 150 €||20 €||40 €|
|from 300 €||30 €||60 €|
|from 500 €||40 €||80 €|
|from 1000 €||50 €||100 €|
🇩🇪 Please ask for delivery to German islands.
🇪🇺 Freight forwarding deliveries to the EU are always delivered to the first door, except Germany and Austria to the point of use.
🇨🇭 For delivery to Switzerland, please inquire, we will then prepare an individual offer.
You can pay with credit card (Mastercard, Visa, Amex), with Paypal, Klarna / Sofort or with bank transfer (advance payment).
When ordering with prepayment you will receive an email with the details for the bank transfer. We can only start the delivery when the amount has been credited to our account. Transfer the total amount after receiving the order confirmation to the following account:
DE56 4306 0967 1155 0147 00
GENO DE M1 GLS
GLS Gemeinschaftsbank eG
Subject: invoice number
We keep our transport routes as short as possible and compensate for the CO2 emissions caused by parcel and freight forwarding. Here you can learn more about it.