Delivery & Payment

We ship our products either as a parcel via a parcel service or with a furniture shipping company to the point of use. Information on the shipping method and the delivery date for a specific product can be found on the respective product page.

Parcel deliveries

We deliver with a well-known parcel service. If you are not at home when the parcel is delivered, you will receive a notification card for collection in your area or the parcel will be left with a neighbour. You will find a tracking link in our shipping confirmation.

Furniture shipping

The shipping company will make an appointment with you by phone or email before delivery. You will then be offered an appointment with a time window of 2-4 hours. It is also possible that you will be called by the driver one hour before arrival. The goods are carried to the desired place of use.

Delivery areas & shipping costs

Shopping cart 🇩🇪 🇦🇹 🇪🇺* 🇨🇭
bis 49 € 5 € 10 € 10 € 15 €
ab 50 € 10 € 15 € 20 € 30 €
ab 150 € 20 € 30 € 40 € 50 €
ab 300 € 30 € 40 € 60 € 250 €
ab 500 € 40 € 60 € 80 €
ab 750 € 50 € 80 € 100 €
ab 1000 € 60 € 100 € 120 €

* Belgium, Netherlands & Luxembourg.

For delivery to islands 🏝 or other European countries 🇪🇺 please enquire, we will then prepare an individual offer.

Assembly

Most ekomia furniture is delivered for assembly with detailed assembly instructions. Our furniture assemblers can assemble the entire delivery on site in Germany. You can book this service during the ordering process.

Shopping cart 🇩🇪 Assembly
bis 1999 € 100 €
ab 2000 € 200 €
ab 3000 € 300 €

Disposal

We can professionally dispose old furniture and mattresses upon delivery in Germany. It is important that an old piece is always exchanged for a new one: e.g. you order a new mattress, we dispose of an old one. You order a new wardrobe, we dispose of an old one. You can add disposal to your order for 20€. Tip: Try to offer old furniture in the classifieds first, maybe it still has a second life.

Value added tax

All prices in the shop are displayed including 19% German VAT.

🇪🇺 For delivery to other EU countries, the total amount is converted during the ordering process at the VAT rate of the recipient country.

🇨🇭 For deliveries to Switzerland, the German VAT does not apply at all, but the shipping company will charge the Swiss VAT and a payment fee on delivery. If you would like to export an ekomia product to Switzerland yourself, we will be happy to send you an export certificate that you can have stamped at customs. If you return this certificate to us, we will refund the German VAT.

Payment

You can pay by credit card (Mastercard, Visa, Amex), Paypal, Klarna / Sofort or bank transfer (prepayment).

If you order with prepayment, you will receive an email with the details for the bank transfer. We can only process your order once the amount has been credited to our account. Please transfer the total amount after receiving the order confirmation to the following account:

ekomia GmbH
DE56 4306 0967 1155 0147 00
GENO DE M1 GLS
GLS Gemeinschaftsbank eG
Betreff: Rechnungsnummer

Environment

We keep our transport routes as short as possible and compensate for the CO2 emissions caused by parcel shipping and forwarding. Here you can learn more about it